Buckshaw Village Surgery aims to provide the highest quality of healthcare services to patients in the area. A large proportion of these patients are elderly, many with dementia. The previous pathway for anticoagulation treatment would include unnecessary handling of patients in clinics, delays in analysis and the prescription of medication.
The deployment of a comprehensive mobile computing solution enabled the delivery of a domiciliary, single point of care service. The process time is reduced significantly, and the solution allows for a simple and cost-effective pathway.
The mobile working solution is based on a Motion C5 Tablet PC, running a full EMIS Web client with Electronic Prescribing enabled, linked with the INRstar decision making software, alongside a mobile diagnostic tool for measuring INR results. Healthcare Assistants can now visit patients at home, carrying a mobile diagnostic device and a Motion Tablet PC running INRstar and EMIS Web. The simple thumb prick is taken at the patient’s home, and can be analysed in real time, with the result providing an instant dosing schedule for the patient’s booklet, and an update for the clinical record.
In allowing the management of the anticoagulation medication to be delivered either through a “drop-in” clinic, or at the patient’s home, a greater flexibility is given to patients. For vulnerable elderly patients, many suffering from dementia, the ability to deliver treatment in an environment in which they feel comfortable and safe is an important consideration. In enabling Healthcare Assistant to manage the anticoagulation treatment process at the patient’s home means greater convenience for patients, and a much less invasive procedure. Taking treatment assessments to the patients also results in a much greater quality of care.
In delivering a shorter and more effective process, time savings are considerable too. The fact that medication is available within 4 hours and can be delivered to the patient improves warfarin compliance. The real time decisions and instant prescribing methods improves the service patients receive as well as the quality of clinical treatment.
Brian Hann, Business & Operations Director said: “As an organisation, we have seen massive reduction in handling times and associated costs since the introduction of this solution. It has allowed us to reduce clinical risk significantly and compliance to warfarin medication has vastly improved. Service costs have been reduced too, eradicating the previous double handling of patients, and the faster process ultimately means that staff are more productive, and patients given a greater quality of care.”
Come and visit Dakota Healthcare at stand J32 to find out more information.