The NHS has grown to become the world’s largest publicly funded health service since its launch in 1948, providing medical care to more than 60 million UK residents. The South Devon Health Informatics Service (SDHIS) provides IT support services to the South Devon healthcare NHS Foundation Trust and Torbay and Southern Devon Health and Care NHS Trust. These two trusts together employ approximately 6,000 staff and their mission is to provide the right care at the right time across numerous community hospitals and clinics.
Demands on the NHS continue to grow. Trusts have a strategic initiative to enable new ways of working and are ready to enhance mobile technology whilst retaining patient privacy. “Following failed attempts with COWs (Computers On Wheels) and some Early tablets, it was the release of the iPad 2 that opened the door to fundamentally changing how our employees work,” said David Hayes, IT Operations Manager.
Not long after mobile devices were introduced, Hayes and his team noticed a disturbing trend: the medical staff was turning to free, consumer-based file-sharing solutions like Dropbox to share and collaborate on patient data. “Having employees use unsecure, unapproved applications was a huge risk that did not comply with our information governance policies,” stated Hayes.
The Trust turned to its partner Bridgeway Security for recommendations. Accellion was at the top of their list. The Trust embarked on a six-month trial of Accellion to ensure the product’s encryption, authentication and overall security features would properly safeguard confidential healthcare information. The trial was a success and the Trust moved forward with Accellion.
Deployed on a private cloud architecture, Accellion immediately had a positive impact on the Trust’s day-to-day operations, allowing employees to securely collaborate on Protected Health Information (PHI). “Mobile technology and cloud computing have enabled a new way of working. We have senior executives who now do 95 percent of their work on an iPad, and Accellion ensures this is done in a safe and secure way,” said Hayes.
The Trust recognises that Accellion provides the same level of security for external partners as it does for internal collaborators. The Trust utilises Accellion to enhance its interactions with third-party agencies. Accellions’ workspaces serve as a “go-to” location with the Care Trusts and residential homes helping teams work together on individual patient cases and ongoing projects – providing a seamless way to create, edit, and finalise documents.
Visit Accellion at stand A60 at the UK Health Show to find out more information.